Services

Services

 

Malcomp has been serving the IT Industry in Cornwall since Feb 1999 after a company called ComputerCare (S.W.) ceased trading, Malcomp has built a reputation for honest impartial advice and most importantly getting the job done in the quickest and cheapest way. This philosophy has helped our customers save thousands of pounds in I.T. running costs and has also solved their problems with I.T. Finding a P.C. engineer / supplier in Cornwall is relatively easy, but finding a good one is not. This is mainly due to their lack of accountability, Malcomp very accountable due to my close knit customer base, and because of this we will allways advise you on the best solution to your problem. Due to our size it makes us very flexible in the way that the business is run. Malcomp is a work in progress and I am always interested in suggestions or ideas to make Malcomp’s service better for you.

 

Consultancy is usually used for customers that have a specific problem and need advice on where to source the equipment. This is usually equipment that Malcomp cannot supply i.e. Epos tills, Sound/Video recording equipment, Internet access, Bespoke software. The consultancy is usually done on a percentage fee, and with this we can work as a representative protecting the client from any pitfalls associated with the implementation of equipment. we are able to assess and Install complete solutions, one of the most popular is the ACT data base which is used to track and record workflow in the office, this piece of software is very powerful when linked on a network it gives the users the ability to track all customer contacts and their history in seconds, This one of many examples of  total solutions supplied turnkey. Malcomp is able to supply and install all of the necessary hard ware and software and configure it so the system can be used with minimal problems during the transition. Total package customers get preferential service due to the equipment being supplied and supported by Malcomp.

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